Have used them in the past as they always have black hills ammo in stock when nobody else does. Located in CA. Called at 11:30 EST assuming a business would be open at 8 or 9... guy answers the phone and yells at me for 5 solid minutes for calling and waking him up before I had a chance to speak. I apologized stating that I was calling to place an order and did not realize that I was calling a residence and assumed I was calling a business. He said he was sick of so many phone calls and telemarketers calling and what did I want? Told him that I had called to place an order but I would look elsewhere.