Sure does not sound like the S&W CS people I have dealt with over the years.
I can't believe a shop would do that without letting you know and/or getting your permission. BTW, WHO bent the firing pin?

It was a hammer pin? I'm not sure, I jammed the action up, but stopped as soon as it stopped moving freely. I'm going to call s&w in the morning, and give them holy hell. I didn't break any pins, and i don't think it should be my job to fight with the gunshop over who broke what.

"insert funny line here"

 

It was a hammer pin? I'm not sure, I jammed the action up, but stopped as soon as it stopped moving freely. I'm going to call s&w in the morning, and give them holy hell. I didn't break any pins, and i don't think it should be my job to fight with the gunshop over who broke what.

"insert funny line here"

If you do need to deal with that shop, see if Smith will seal it and mark it so that they can not open the box tell you are there and get tracking.
Deal with S&W direct on the bills.

 

If you do need to deal with that shop, see if Smith will seal it and mark it so that they can not open the box tell you are there and get tracking.
Deal with S&W direct on the bills.

No can do. They told us that the quote was sent to the shop, and that we had to ask them for it. The shop won't tell us anything.

"insert funny line here"

 

Finally got it back. $140 for a couple bent/broken pins. I forgot the work order at the store, but will pick it up in the morning

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It was a hammer pin?

Pretty much the only thing that'll bend or break the hammer mounting pin is cycling the action with the sideplate off...which is why the warranty was voided.

 

Pretty much the only thing that'll bend or break the hammer mounting pin is cycling the action with the sideplate off...which is why the warranty was voided.

Well, i never cycled it while i had it apart. I'm putting that one on the gunsmith that i dropped it off with. No sense in arguing over it either. Just wont do business with them anymore. I almost bought a box of 9mm since they had plenty, until i saw the price. $40 for 50 rounds of s&b. :what:

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Well, i never cycled it while i had it apart.

Removing the sideplate without relieving mainspring tension on the hammer will bend a hammer pin, too. They don't usually break, though.

 

Removing the sideplate without relieving mainspring tension on the hammer will bend a hammer pin, too. They don't usually break, though.

Yea, we were told by smith and Wesson that the gunsmith that sent it off probably broke it, and that it was up to us if we wanted to argue with him. Water under the bridge as the guns been fixed and traded.

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